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Kadzzzzy's avatar
Kadzzzzy
3 years ago
Solved

Glitch in the chapter "The Greatest Show" - ball stuck - can’t continue

In the chapter "The Greatest Show," after we ground slam the button to release the ball, it gets stuck in place and won't roll down the tracks, effectively blocking us from continuing the game. We’ve tried restarting from the checkpoint, closing and reopening the game, and switching players. Nothing worked. Anyone have any solutions?

  • OminousTominous's avatar
    OminousTominous
    3 years ago

    Change frame rate to 30fps for this task and go back to better after. It worked perfectly.

11 Replies

  • J0hn_Lopez's avatar
    J0hn_Lopez
    3 years ago

    We have the exact same problem and there's no way to continue the game now :/

    Already tried to repair the game in the EA App, loaded an earlier chapter and so on... nothing works - thje ball is still stuck when jumping on the platform.

  • Kadzzzzy's avatar
    Kadzzzzy
    3 years ago

    Hi there. It sucks that you’re having this problem too. I believe I had to reinstall the game to get it to work. I was able to keep my save file so we wouldn’t have to start from scratch again though, but I can’t remember if it did it automatically, or if I had to keep and transfer my save file manually.


    Basically, you’ll just have to reinstall the game if all else fails. 

  • J0hn_Lopez's avatar
    J0hn_Lopez
    3 years ago
    @Kadzzzzy Hi, thanks for sharing what solved the problem for you. Will try to re-install the game now. Unfortunately, I have a veeeeery slow internet-connection, so this will take a while to download again :/
    wish you a great weekend!
    cheers!
  • Kadzzzzy's avatar
    Kadzzzzy
    3 years ago

    No problem.

    Let me know if it works for you when you finish reinstalling!

  • J0hn_Lopez's avatar
    J0hn_Lopez
    3 years ago
    @Kadzzzzy unfortunately re-downloading/installing the game did not work for me... it took me 13 hours to download the whole game again, but all for nothing...

    well, it looks like we will not be able to complete the game, which is sad, because we had a lot of fun until here :/
  • Kadzzzzy's avatar
    Kadzzzzy
    3 years ago

    Oh man, that sucks. I could've sworn that's what helped fix it for me...

    Really sorry you won't be able to finish the game; it's a really fun experience. ☹️

  • Alexiustauti's avatar
    Alexiustauti
    3 years ago

    Had this with my friend and we got this fixed by doing the following:

    1. both did a computer restart

    2. changed the host

    Good luck 😃

  • OminousTominous's avatar
    OminousTominous
    3 years ago

    Change frame rate to 30fps for this task and go back to better after. It worked perfectly.

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