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yanyanniiee's avatar
yanyanniiee
4 years ago
Solved

it says the platform client overlay is not enabled but it is

I've done various fixes accdg to google but nothing worked. Origin in-game overlay is on yet it still says it's not enabled PLS HELP

18 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    4 years ago

    Hi @yanyanniiee Thanks for the update, Once Origin is open can you check it is both enabled in the Application settings and in the game properties before launching?

    • Launch Origin > Select Origin in the top left >  Application settings > Origin in-game > verified its toggled
    • In your Game Library > right-click ITT > select game properties > verified its enable there. 

    If both are currently enabled, can you check if you have any other overlays running as they might be interfering with Origin in-game.

  • yanyanniiee's avatar
    yanyanniiee
    4 years ago
    @EA_Illium hi! All are enabled already and I have closed all the other apps that may have overlays yet it still doesn't work and still says the platform client overlay is not enabled
  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    4 years ago

    Hi @yanyanniiee Thanks for checking that, do you have any running Anti-virus or additional security? If not can you try putting your device in a Clean Boot?

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    4 years ago
    @yanyanniiee Can you make sure its not interfering in any way, if not try putting your device in a clean boot?

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