Thanks for answering !
No specific location or level, 10-15 minutes of playing and then full crash, no matter if it's a cut scene or in action.
It only crashes me.
We've tried both ways and no matter who invites who, the result is the same.
I recall some Helldivers players having a similar issue just after launch, which was solved by a patch.
Thanks again !
Community ManagerCroustitastic Thanks for the info. You said you deleted the game, but I will ask you to do it once again with the following steps. I took a look on my end and there arent any open issues. Not to say others arent running into the same issue just nothing active.
Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
Restore Licence
If you can, once you re-download the game, test it again with you sending the invite and they send the invite.
Also, test it on a wifi connection and a hardwire connection if you can do both.
If you have the option on a mobile device, change the connection to a hotspot and connect your PS5 to a hotspot and see if you get the same crashing.
Hello !
Sorry I couldn't do it earlier, I had no more free time to play. I've tried everything you mentioned except the hotspot connection as my mobile signal is crap indoors. Nothing solved the problem, I still get the same crash.
It appears I'm no longer the only one experiencing the problem. Just in case i'll summarize again using your form, please keep me updated, I'm looking forward to be able to play again with my friend.
EA ID/Steam ID : Croustitastic
Platform : PS5
Which console generation do you have? : PS5 with CD player
What is your Gamertag/PSN ID? : Croustitastic
Date/time issue occurred? : After about 15 minutes of playtime, every time
Summarize your bug: Full PS5 crash (black screen) forcing an unplug and a rebuild of the database, unrelated to any specific action in the game
What type of issue do you have? Crash
Which mode has this happened in? Online
Do you own the base game or on Friends Pass? Own the digital version of the game, and so does the friend I am playing with
Is this during a specific mission or during a cut-scene : Completely random.
