Re: Bug Report: Master Puzzler Trophy not unlocking

I did not missed any puzzles as i have the 6 silver trophies for each one of them and also the torphy for all the storybooks so i got all the puzzle trophies.

same problem here. got all individual trophies but didn't get Master Puzzler. Should be an easy fix since the game could check if i have a puzzle trophies? atleast i hope it is and can get fixed.

Hi @twoflowers76 - Are you also playing on PS5?

@twoflowers76 @KostasFreejet - I did find some posts that seem to suggest that the PS5 will sometimes take time to synch achievements. If this is the case, it sounds like you might have seen a message that you received the achievement, but it's not showing in your list. If it's a synching issue, the easiest way to tell would be to go offline and see if your achievement is listed.

It appears the quickest way to figure it out is to Manually Synch Your Trophies:

1. Select your profile picture from the home screen, and then select Trophies.
2. Press the options button, and then select Sync with PlayStation Network.

Please let us know if it didn't show up in the game when you completed the last puzzle, or if synching doesn't work. 

Random Rules?!  🤞 

According to a few friends over on the PS guide site, Zoink is aware of the issue and looking into it.

A few people have noted you can potentially get the trophy to pop if you quickly exit out of the game and redo the last puzzle - not guaranteed but worth a shot. Posting here leads me to believe you're past the point of no return so you'll, unfortunately, need to replay the game for another chance

** I'm unsure if the devs can make the trophy pop retroactively (really wish we had a stage select feature)

It's not a sync-issue. (i already tried that) the trophy didn't even pop for me when i did the sixth and final puzzle in fivetropolis and just got the puzzle trophy for fivetropolis.

Since every puzzle has a seperate trophy, the game could check (withouth having to replay the whole game) if i have all puzzle trophies and retroactively give me the trophy just like the platinum trophy does.

To me every puzzle related silver trophy popped except the gold trophy for clearing them all six.

But I do agree to what you're saying here. 

Have you tried uploading your save file to the cloud and deleting your local save (make sure to turn off auto-save)? There have been times in other games where a trophy pops after booting the game back up again - if nothing happens, download your save file and start a new game using the same file; it can potentially pop yet again.

Hi the same issu here. Have all 6 trophies but not the master puzzler. Also have save before last puzzle and reloding save couple times but evry time i do last puzzle trophy didint pop. you can check my psnprofile miracolo_pl_

Hello everyone and ty ea for this wonderfullgame.

I m playing on ps5 and yesterdaynigth I obtain the gold trophy master puzzle BUT..but, I didn't realized the first one puzzle in the first town..I skipped his puzzle and continue the adventure towards the next town..

I was very surprising and I hope in my case when I reroll for a new game I could obtain the bronze trophie for success the first puzzle.

Did try everything mentioned above, but no trophy, and no Platinum, so sad ... Hahaha it's so funny to have all the puzzle trophies and not the one that say you have em, whatever ....

Would everyone who has this issue please press the Me Too button on the first post?

Same issue here on Steam.  I've completed all 6 puzzles and have their achievements, but the Master Puzzler achievement didn't unlock.  Seems to be a fairly common issue over on Steam too.  

@KostasFreejet 

Tweaking trophies/achievements, let alone removing them from lists is a lot easier said than done as they affect large portions of the game and code. They will first need to pinpoint the issue, get permission to work on it, do a bunch of testing, and then have certification passed for all systems. When doing CTE in Battlefield 1 it was a 2-week minimum process to see results on the user's end.

Players who have credit for all the other puzzles are in a better spot than most players who have encountered bugs since, after the fix, your system just needs to check "all other trophies unlocked: YES/NO"

Same here!

I’ve completed the game, and got the 5 trophies for all 6 puzzles in the same play through. 

The master puzzler and platinum trophies are the only 2 remaining trophies. 

console: ps5

username: tinytone

date: Tuesday 16th of November 2021

Is this issue being actively investigated?

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@DropDead1421297 wrote:
I just did it! You have to replay the game till the 6 puzzle in one sitting

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Just wondering, did you get the "Knock Knock" trophy? If do, was it on the 1st or 2nd playthrough? 

It is currently July of 2022, I have just now completed this game as well and while I really enjoyed it, I spent a lot of time trying to make sure that I got this platinum trophy.

I have every single trophy and this one glitched out for me. I still can't believe there isn't a fix for this?

Please is there any update as to when this is going to be fixed?

The trophy is really glitched.

Happened to me too.

Any news about fixing this?

Sorry to see people are still having issues - I merged some threads into this one to help condense the page -- please be sure to click "me too" if you haven't already so you can help escalate priority for the team