Re: HELP 103-3f0001

i dont get ban btw, it just suddenly have this issue and i cannot fix it

HI @chokydaisy Thanks for letting us know what you are running into, can we try the following steps once you have a moment?

Cheers!

I'm unable to play It takes two (I'm using the friends pass) I get the result code: 103-3f0001 which says I'm restricted from accessing any online features. I've followed the page to it gives for more information but I'm unable to actually speak to an online agent to help, It keeps looping me back to the EA Help articles but I can't see any options to live chat with anyone? Why have they made it so difficult to contact them or submit a ticket??!! 

Can someone please help me? 

Hi @usakobun To confirm which platform are you playing on? 

Also to check, are you playing with an adult or child account?

Cheers!

HI @usakobun Thanks for the update!

Can we try going through the following and check if this continues?

• Repair/Verify your game based on which client you are launching from
• EA App - Repair (My Collection > Tile Dots > Repair)
• EA App's Cache (Top Left Menu > Help > App Recovery) 
• Check for other applications that may be limiting EA App or Game performance
• Run the System File Checker tool then Check for Windows and GPU updates  

Hi,

I've been getting this same error for a while now. I'm trying to play "It takes two friend pass" with my friend. We have played before for almost 17 hours and it worked perfectly. Now I keep getting this error. My account is not banned or under investigation. Nor is it underage. Please assist. 

Whether I try to play on friends pass or the full game, its says my account has been restricted from accessing any online features. I have tried all the steps on the customer support website and still nothing.

yes im sure that my game do not crush or any other problem, its just ea suddenly give me the error code: 103-3f0001, can ur guys try to fix this? im so innocent !!!