Community ManagerThanks for the update. If it tried to reinstall VC++, there might be an issue with the files. You can try to fix it manually by following the steps here: Troubleshoot VC++ and .dll errors with EA app.
If the problem persists, please share a DxDiag: How to gather information on your PC using DxDiag.
I redownloaded all my VC++ redistributables manually from the windows website, but that didn't do anything. The game still goes back to play after two seconds. I'll attach my DxDiag report to this post and you can hopefully find something that might be helpful. Thanks a bunch for helping me out btw, this is awesome of you.
Community ManagerHey there. Unfortunately, the issue seems to be caused by your CPU not meeting the requirements to run the game.
Oof. Well I'm sorry for making you do all this work for nothing then... Thx again for the help!
Community ManagerThat's no problem at all. I'm sorry that there's nothing else we can do in this case.
I have a hp envy 2-1 360 touch screen intel evo i7. My computer could should be fine right, if u can help me too pls?
And I'm running the game but when I try to invite my friend she cant play cuz cuz it says restricted.
Community ManagerHi Dazaster817, could you please share a DxDiag with us? That should give us all the information regarding PC specs, and we can identify if it's possible to run the game or not. How to gather information on your PC using DxDiag.
Never did that before but we end up figuring it out she had to make a new ea games account/name. And then I sent her a invite and it worked and was able to join up crazy. Preciate u tho if anything else does occur tho I will do a dxdiag forsure.
Community ManagerI'm glad you've managed to get it to work! If you can play the game now, no DxDiag is needed. Have fun!
