2 years ago
(Steam) Blac screen when launching the game
When I try to open the game, a black screen comes up for about 30 seconds and then it closes out. All of my other games work fine. I tried reinstalling the game from steam but it does not appear to work. I just played it a week ago but now it does not load.
I have tried to verify the game files integrity and tried to reinstall
I am using Steam.
any help you may provide would be helpful . thanks .
Thanks for reaching out to the community on Answers HQ!
When you have a moment can we try the following steps?
- Default your PC to the dedicated Graphics card: Troubleshooting Graphics issues
- Verify the game in via your Steam library
- Clear EA App's Cache (Top Left Menu > Help > App Recovery)
- Run the System File Checker tool, then Check for Windows and GPU updates
Thanks!