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pepelipi2's avatar
pepelipi2
11 months ago
Solved

asking to buy ea fc 24 even though i already have it

i have ea fc 24 on xbox game pass but i the ea app stills asks for me to pay for the game. what to do?
pc
  • EA_Pulsar's avatar
    EA_Pulsar
    11 months ago

    Please contact our support team on our website so we can check your EA account and your linked Gamertag in this regard. 

EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
11 months ago

Are you attempting to install the game on your PC or Xbox via EA Play? If so, which specific plan is active on your account (PC, Console or Ultimate)?

Remember that: Xbox Game Pass Ultimate members receive EA Play on Xbox One, Xbox Series X, Xbox Series S, and Windows 10/11 via the Xbox app for Windows and the EA app, now in beta. PC Game Pass members receive EA Play on Windows 10/11 via the Xbox for Windows app and the EA app. Xbox Game Pass for Console does not include EA Play. LINK

  • pepelipi2's avatar
    pepelipi2
    11 months ago

    I have the PC GAMES game pass active and both accounts are linked and yet it asks for me to buy the game.

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