Please contact our support team on our website so we can check your EA account and your linked Gamertag in this regard.
Community ManagerAre you attempting to install the game on your PC or Xbox via EA Play? If so, which specific plan is active on your account (PC, Console or Ultimate)?
Remember that: Xbox Game Pass Ultimate members receive EA Play on Xbox One, Xbox Series X, Xbox Series S, and Windows 10/11 via the Xbox app for Windows and the EA app, now in beta. PC Game Pass members receive EA Play on Windows 10/11 via the Xbox for Windows app and the EA app. Xbox Game Pass for Console does not include EA Play. LINK
I have the PC GAMES game pass active and both accounts are linked and yet it asks for me to buy the game.
