Hello, @onuralpaltinok
We're not able to help with banned accounts through Answers HQ. More information, as well as instructions for disputing the ban, can be found in the article here.
Community ManagerIf you can get a case open with an advisor, they should be able to give you the general reason for the ban.
Community ManagerAn advisor is a support agent here at EA. You can get in touch with one by opening a case on this page - https://help.ea.com/en/help-home/
I'm thinking that you are just trying to make me angry. Worst customer support team ever i've seen on any pc games platform. 3rd time they replied ''AFTER THOROUGHLY İNVESTİGATİNG YOUR ACCOUNT AND CONCERN, WE FOUND THAT YOUR ACCOUNT WAS ACTİONED CORRECTLY, AND THE SANCTİON WİLL REMAİN İN PLACE.'' And still there is no simple explanation. What else should i do???!!!!! Stop telling make a case cause they are not helping at all. They just sent pc automated answers so far
Community ManagerI'm sorry, but I don't have any other suggestions for you. The best I can recommend is to get in touch with an advisor so they can tell you the general reason for the ban.
