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onuralpaltinok's avatar
onuralpaltinok
3 years ago
Solved

Banned for no reason at all and there is no explanation for it!

My account is banned for absolutely no reason. I created cases 2 times for it. The answer they give me is i'm violating the User Agreement Terms and your account will be remained banned. I asked for ...
pc
  • EA_Aljo's avatar
    EA_Aljo
    3 years ago

    Hello, @onuralpaltinok 

    We're not able to help with banned accounts through Answers HQ. More information, as well as instructions for disputing the ban, can be found in the article here.

vibezsthe3rd's avatar
vibezsthe3rd
2 years ago

yes i somehow managed to login into my actual hacked account and all my details were changed including email. ive opened a case but its been 3 days and they havent been able to change the email /: ive also been "unbanned" like 3 times already and when i try play it tells me i am STILL permanently banned. i am sure thiis is my account now, i apologise for my quick to judge comment but they still havent done anything to help, my cases keep getting overturned with no results

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

@vibezsthe3rd 

Please contact an advisor for assistance with this by opening a case here. Thank you.

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