Cannot purchase Ea Play Membership
Hi
I purchased the ea play membership earlier today, usually this is instant (when I used to use origin) and I get instant access to the games.
However this payment has been sitting as pending all day in my ea account. Paypal say they are waiting on EA to confirm the payment, yet EA say they are waiting on Paypal to confirm the payment (via the ea account help icon). I am based in the UK if that makes a difference.
Looks like this is sitting in limbo for some reason. Not really sure why though
Do you reckon I'll get a refund if I purchase the membership again using a different payment method?
Also I have to say it is very frustrating that there is no way to directly contact support via email and even though there is an option to raise a case - there isn't an option to do so for issues with your account. Even though there is mention of this being a possibility on the help page, just constantly redirected to posting a question on the forum instead.
So if this is not the right place to post this issue, if you could direct me to their contact details so I can raise a case that would be great please
Thanks in advance
**EDIT** - finally figured out how to raise a case (not very obvious at all), still frustrating that this may now take a few days to even get a response before a resolution may be offered..
