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Georocked's avatar
Georocked
Rising Newcomer
8 days ago
Solved

Can't subscribe

Hello all I've been trying to subscribe to ea play for 3 days on Playstation and all it keeps saying is an unidentified error occurred  what's the deal.  
ea play
playstation
purchase issue
  • EA_Solaire's avatar
    EA_Solaire
    8 days ago

    Hi Georocked 

    If you're seeing a purchase error from the PlayStation store on your console, you'll want to get in contact with Sony support directly so they can review your account and billing information to see what's causing this. 

Georocked's avatar
Georocked
Rising Newcomer
8 days ago

I actually just hung up with Sony after the support bot told me to take the card off and put it back on. But Sony doesn't tell anyone that once you take a card off it doesn't allow you to put it back on. Still doesn't help why it would keep saying for 3 days an unidentified error occurred. 

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