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Veli1026's avatar
5 years ago
Solved

Crysis Key Verification Problem

EA Support Team, hello. I subscribed to your EA Play service on Steam and downloaded the Crysis game. When I open the game, the screen on the images I shared with you appears. When I click the Done button, the same screen opens again. Even though I entered the CD Key that Steam gave me, it still didn't fix. I verified the game's files, deleted and reinstalled, but it still hasn't improved. As a customer, I request your help to compensate for my grievance. Thanks in advance.

  • Hi @Veli1026


    When you have the chance please reach out to the EA Help team so they can pull up your account and take a look. For more information on how to set up a case with them check out the EA Help website

    If you prefer you can also speak with them over Twitter or Facebook instead. 

    /Kent

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