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D_Samirich's avatar
D_Samirich
Rising Novice
4 months ago

Double billing

"Hello, I've been double charged for my EA Play subscription. The first charge was on April 3, and the second one is today , on April 8. However, I cannot find any information about these transactions in my EA Play account."

1 Reply

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hey there, 

    Did you purchase EA Play through the EA app? If yes, please contact EA Help Support for assistance with billing issues: How to get help with your EA Account.

    If you purchased EA Play through the PlayStation or Xbox Store, please contact their respective support team.

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