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kleutermanntje's avatar
kleutermanntje
12 months ago
Solved

Double Charged For FC 25

what the hell, I have preordered fifa 25 (ea sports fc 25) but ea has decided to let me pay 2 times for 1 game. And a respond to my mails is not needed?? Thank you sm EA, let’s not buy fifa in the fu...
pc
  • EA_Shepard's avatar
    EA_Shepard
    12 months ago

    @kleutermanntje If you were charged more than once for a single product you would need to request a refund Here!

    If the refund request does not go through or wont allow you to refund the content, you would need to reach out to chat so they can do it live with you.

    Community Managers are not support and therefore we do not process refund requests or make account changes over the forums.

    Thanks!

EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
12 months ago

@kleutermanntje If you were charged more than once for a single product you would need to request a refund Here!

If the refund request does not go through or wont allow you to refund the content, you would need to reach out to chat so they can do it live with you.

Community Managers are not support and therefore we do not process refund requests or make account changes over the forums.

Thanks!

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