Download Error with EA Play Pro
Bought EA Play Pro Last night to play Dead Space Remake but was unable to download the game or add it to my collections. The game tries to download but fails with a "try again in a few minutes" message. Tried to install/add a few other games that I do not own and had the same issue. I can download games I own but none using PlayPro, I have tried clearing the cache, reinstalling, moving install location, checked my hard drives for FAT32, running as admin, closing background apps and firewall settings. I have spoken to support and they was also unable to help but told me to post here. I'm also missing all of my Sims 4 DLC which i can download and install but it does not show up in-game, no idea if that is related or not. i'm using the EA App and Windows 11 both are up to date.
I spoke with someone on the live chat tonight, they suggested using the Origin app instead of EA app, and so far I'm able to download Dead Space Remake. Sounds like a synchronizing issue to me, so as of right now I would suggest sticking to Origin app until they fix the issue on the EA app.
