Forum Discussion

4 years ago

Download stuck on a spinning wheel when downloading from Xbox Gamepass

So basically when I hit install from Xbox gamepass it opens EA desktop but then a loading wheel just infinitely spins. I have changed UAC, uninstalling it then downloading xbox, cleared cach and rest...

EA_Darko

Community Manager

4 years ago

Hey @KingOf_AllMuffin what happens if you start the download from within EA Desktop?

Darko

KingOf_AllMuffi
4 years ago
It does the same thing

Sorry for late response may or may not have forgotten about this.
- EA_Darko
  Community Manager
  4 years ago
  Can you create a new Windows admin account and try there to see if you have the same issue @KingOf_AllMuffin?
  
  Darko
  - KingOf_AllMuffi
    4 years ago
    @EA_Darko I tried doing that, it did the same thing.