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I was playing Jedi Survivor, I have EA Play for a long time, and now it removed everything that I had downloaded from my library. I tried opening the game through the .exe, and EA says "Access Denied".
I just wanted to play the game from were I stopped yesterday, but EA App doenst work properlly.
Screenshot_3: everything it removed because I "dont have EA Play" even tho I have it...
Screenshot_4: Access Denied when I tried opening Jedi Survivor
Can not instal any game from ea play with game pass. "something went wrong during instalation..". Every game I've bought, install normaly. Tried clearing cache, uninstaling, restarting, reinstaling, instaling app from website, and command on powershell Get-AppxPackage *gamingservices* -allusers | remove-appxpackage -allusers. Nothings working.
Me and my friend bought XBOX Game Pass and we played F1 23 for 3-4 hours, but today we both can't access to any EA games on Xbox Game Pass, We logged out but situation is same.We can't see any games on EA App.
i dont know waht to do anymore i reinstalled the xbox app and ea play several times i deletet the cache and i checked both accounts are Connectet
i am one step away from reinstall my complet os
lot of minimsing going on here for an issue thats been raised across multple tickets by various people. Unable to install games, messages saying trials have endeds upgrade to pro despite showing membership of EA play required for the game, in the very app..games removed from liabarys, get yourself together and investigate
What might help you is anything with an active trial left seems downloadable, anything without a trial or trial expired is not
Yep Me to,What happen about betaween xbox game pass and EA?
Hi, I renewed my previously ongoing Game Pass subscription and after launching the EA App I can see all games available through EA Play. But when I try to download games or add them to my library it just doesn't happen. On top of that there is a message on my library section that says several games were removed from my library for an unlisted reason, they are all games I played through EA Play with Game Pass subscription previously. For example I try to download Jedi Survivor but when I click download it says preparing for a while then gives an error message. This happens with all the games included in EA Play. I hope you can find a solution to this since I really look forward to play the game.
- rdalcroft2 years agoSeasoned Hotshot
EA_Shepard LOL Just Gaslight us all, into thinking it's our fault!
Great Technical support from the community team!!!
Have you read all the posts on the other forums and reddit?? Glad it's not just me then. Must be a system issue. I wish Xbox or EA would hurry up and sort this out or at least acknowledge an issue!!
I encountered an issue while downloading games. No matter how many times I tried reinstalling the EA App, clearing the cache, and following the troubleshooting steps mentioned on the EA official website, I couldn't download any games from EA Play. I made sure my EA account is linked to Xbox Game Pass and that my subscription is still active. However, despite my efforts, the EA App still shows a download error toast.
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