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Worry888's avatar
Worry888
5 years ago

EA has automatically taken money out of my account and I want a refund

EA has automatically continued the EA Play service, but I wanted to use the service for a year then finish, however they have taken the money and extended for another year. I feel so deflated because...
pc
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
5 years ago

Hey @Worry888 while it is not normally possible to refund EA Play you can speak with one of our phone or chat support advisers who will be able to advise you further. 

You can find the steps to cancel your membership here: https://www.ea.com/ea-play/faq#origin-faq

 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

 

Darko

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