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HGrendel's avatar
HGrendel
5 years ago
Solved

EA play has locked up my PS4

I just paid for a one month subscription. Clicked on a game in the app and it took me to the PS Store to download the game and it is frozen on the screen where I can choose either download, download ...
console
  • EA_Darko's avatar
    EA_Darko
    5 years ago

    Hey @HGrendel, if games that are part of EA Play are not showing up for you then for issues such as this you will need to speak with PSN support.


    They will be able to take a look at your account and advise you further.

    Darko 

HGrendel's avatar
HGrendel
5 years ago

I deleted the ea play app and downloaded it again and it seems to be working.

I see in the Playstation store that dragon age inquisition goty edition has the blue EA play badge next to it but it won't let me download it on the game page. What's up with that?

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
5 years ago

Hey @HGrendel, if games that are part of EA Play are not showing up for you then for issues such as this you will need to speak with PSN support.


They will be able to take a look at your account and advise you further.

Darko 

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