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XtremeSuperKid's avatar
XtremeSuperKid
4 years ago
Solved

Ea Play Hub Not Launching

Hello! It doesn't let me open up the EA PLAY app on my Xbox Series X. I downloaded it in order to play the Madden 22 trial, but when I click on the EA PLAY Hub it says I need to use a compatible vers...
console
  • tehgreatrambino's avatar
    tehgreatrambino
    4 years ago

    @EA_Jasonnot an option for me, all it says it buy with ea play

    found the problem, you need to go to the choose edition option instead of a specific game

EA_Jason's avatar
EA_Jason
Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
4 years ago

Hi @XtremeSuperKid, (awesome name), 

There’s no EA Play Hub app for Xbox Series X|S. To download a game or early trial, search for the one you want to play in the Xbox Store from your Xbox Series S or X and download it from there.

You can also find full games included with your membership by going to My Games & Apps > Full Library > EA Play. 

tehgreatrambino's avatar
tehgreatrambino
4 years ago

@EA_Jasonnot an option for me, all it says it buy with ea play

found the problem, you need to go to the choose edition option instead of a specific game

  • EA_Jason's avatar
    EA_Jason
    Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
    4 years ago

    In that case it could be related to some technical issues that we are currently experiencing with the Madden NFL 22 EA Play Early Access Trial. 

    We're currently investigating and you can find more info here:

    https://twitter.com/EAHelp/status/1425854153553633280

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