Forum Discussion
EA_Shepard
Community Manager
3 years ago@ProfessrFinessr2 Hey, see if the following help you out with this one.
Delete Windows Temp Files
- First, make sure you close as many programs as you can
- Press the Windows key + R, go into the file explorer
- Type in %temp%, and hit Enter
- Delete everything it allows you to delete
- Reboot the PC
Optional Registry clean-up
- install CCleaner (it's free) from here
- Run Registry cleaner
- Click review selected issues
- Do you want to back up? No
- Click Fix all selected issues
- Repair/Verify your game based on which client you are launching from
- EA App's Cache (Top Left Menu > Help > App Recovery)
- EA App - Repair (My Collection > Tile Dots > Repair)
Then close the EA App and run the updater as Admin from the install folder.
3 years ago
I appreciate the quick reply. Im going through the steps now. Forgive my ignorance, but to what are you referring when you say run the updater as admin?
- EA_Shepard3 years ago
Community Manager
@ProfessrFinessr2 Basically you run the Ea app launcher from C:\Program Files\Electronic Arts\EA Desktop\EA Desktop as Admin
About EA Play
Discuss the EA Play subscription for PC and console in this community forum, read guides, and get help with your issues.3,419 PostsLatest Activity: 2 days ago
Recent Discussions
- 2 days ago
- 2 days ago
- 2 days ago
Error ref #54001
Solved2 days ago- 3 days ago