Forum Discussion
EA_mplsnow I think I’m having the same issue with Battlefield Hardline. I originally owned it on EA, but I just bought EA Play through Steam and installed it there; now, when I launch, it says I don’t own the game. The EA App says the game is "unavailable" and tells me to uninstall the Steam version, plus the EA App doesn’t even recognize my EA Play subscription despite my accounts being linked.
Hey PantsuNaniiro9,
Since you purchased EA Play through Steam, that membership is tied to Steam and its benefits are available only through Steam, not the EA App or other platforms.
If you purchased Battlefield Hardline with EA in the past, please check your order history page to see if it's listed there. If not, there's a high chance that you bought it on a different EA account than the one you're currently signed in to. And you'll need to locate and sign in to that account to access the game and any progress you've accumulated so far.
Let us know, thanks!