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EMBesus's avatar
EMBesus
4 years ago
Solved

EA Play through Xbox Game Pass on Steam

So I want to play my EA Play games on Steam but Steam is telling me that I don't have EA Play despite it being a part of my Xbox Game Pass subscription.

I have my EA account linked with my Steam account and vise versa alongside my Xbox account being linked with my EA account and my Xbox account being linked with my Steam account. There should be no reason why I couldn't per say download Madden 20 on Steam through EA Play via my Xbox Game Pass subscription but I cannot. So I'm asking for help because this just makes no sense.

pc
  • puzzlezaddict's avatar
    puzzlezaddict
    4 years ago

    @EMBesus  EA Play subscriptions are platform-specific, meaning that having a sub on one platform doesn't give you access on any other.  So your sub through XBox GamePass only works in the EA Desktop App.  If you want to use EA Play in Steam, you'll need to buy another subscription specifically in Steam.

6 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    4 years ago

    @EMBesus  EA Play subscriptions are platform-specific, meaning that having a sub on one platform doesn't give you access on any other.  So your sub through XBox GamePass only works in the EA Desktop App.  If you want to use EA Play in Steam, you'll need to buy another subscription specifically in Steam.

  • biast12's avatar
    biast12
    3 years ago
    @puzzlezaddict this is dumb and really shouldn't be a thing, i really hope someone at EA will look into making the fact that you got EA play able to actually use that subscription on other platforms too that use it
  • biast12's avatar
    biast12
    3 years ago

    Sorry but i know for a fact that's not true, it just needs a way to link the accounts and then say if you got EA play on one of them then it should be activated on the other platform too, just like it's done rn for Xbox game pass and EA play 

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    3 years ago
    Its not always about the technical side for something to be complex. @biast12,

    /Atic
  • Cynlol's avatar
    Cynlol
    3 years ago

    When EA announced that EA Play and EA Play Pro are platform specific, the first thought racing though my mind was that EA obviously wants to discourage account sharing.
    However, the comments in this thread and others clearly show confusion amongst the community regarding this matter as it isn't intuitive and to be honest the value proposition falls off rapidly when cross platform features like this are excluded. Particularly for online and live service games.

    I would theorise that allowing 1 consecutive login per account would prevent major abuse of the system and pay for itself by increasing subscription/adoption rate. The other option is analogous to Xbox/PC Game pass. Differentiate EA Play from EA Play Pro by allowing Play Pro to be used cross-platform.
    In a world turning to "pay once, play anywhere", This is a backwards step at a crucial point in time to gain market share and boost player adoption rate.

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