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TheMatthew2412's avatar
9 months ago
Solved

EA Play via XGPU - Unable to Download Games via EA/Xbox app Since Jun. 21, 2024

Hi 
I purchased xbox pass today and I wanted to play some games that are in the EA pass 
(xbox pass includes ea pass )
However when I start the ea app FROM the xbox app (the 2 are correctly linked, I can see my account in both xbox acc and the ea app)
I dont have any option to download the game , just to buy it .
The game i wanted to play is F1 2023, but i tried other games as well , and still not working. 
It looks like ea play is not activated. 
I tried signing in-out from both systems . I tried to uninstall and install both system . 
Nothing seems to work

CM edit: edited title for clarity.

  • EA_Leeuw's avatar
    EA_Leeuw
    9 months ago

    TEMPORARY ISSUE RESOLVED - Post Marked as Solution for Visibility

    Hi everyone,

    We can confirm that the temporary issue preventing some players from downloading EA Play games via their EA Play subscription through Xbox Game Pass Ultimate on the EA app/Xbox app for PC has been resolved, as earlier reports in this thread also indicate.

    If you're still experiencing this issue after clearing the EA app cache, signing out and back in on both the EA and Xbox for PC apps, etc., please refer to the post HERE and share the requested information.

    Thank you.

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