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VanillaSwirl72's avatar
3 years ago

EA Play with Xbox Game Pass

Can't download any games. EA Play recognizes that I have it with game pass but all I get when trying to download a game is 404 page doesn't exist. I tried uninstalling the app but it wouldn't let me and kept giving me a popup fighting it as if it were a virus. I then had to find a free uninstaller online for free to work around this. Upon reinstallation it acted as though it wasn't uninstalled by saying the EA app already exist and prompted me to repair the app which I clicked hoping it would resolve my problem. This in no way fixed anything and the problem persists.

1 Reply

  • Hello @VanillaSwirl72 

    Maybe you need to link your Xbox Account with your EA Account?

    Here’s how to check:
    1. Go to https://help.ea.com.
    2. Select Log In.
    3. Choose the option to sign in using your Xbox account, and then sign in with the Xbox account that you want to check.

    After this, try again to download a game

    Cheers

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