Forum Discussion
1 year ago
Everything worked as you said until the last moment, but when I click on any game in the ea app, the screen with the "install" button does not appear, it remains on a black screen. I would be happy if you helpEA_Shepard
Community Manager
1 year ago@EnesRS08 Try these as well
- Go to the Control Panel
- Programs and Features
- Uninstall EVERY SINGLE Microsoft C++ Redistributable
- Download the EA App installer but DON’T RUN YET
- go to VC-Redist and download the appropriate architecture of the latest C++
- Install the C++ Package
- Go to Local Disk/Program Files/ Electronic Arts AND DELETE THE ENTIRE ELECTRONIC ARTS FOLDER
- Restart Computer
- Install EA App