Forum Discussion

BombasticDaPro's avatar
BombasticDaPro
5 years ago
Solved

Error Launching Game (EA Play)

Hello there, I bought EA play on steam a few days ago but I am having trouble starting the games. I downloaded Battlefront II but had the trouble message which you can see below. I deleted the game ...
pc
  • BombasticDaPro's avatar
    BombasticDaPro
    5 years ago

    @EA_Cade  I shutted down all the firewalls and security programs (including windows') and now I can run the games. You can close the topic, thanks!

EA_Cade's avatar
EA_Cade
Icon for Community Manager rankCommunity Manager
5 years ago

Hi @BombasticDaPro,

In Steam, do you see the option to Verify Game Files?

 

  1. Restart your computer and launch Steam
  2. From the Library section, right-click on the game and select Properties from the menu.
  3. Select the Local files tab and click the Verify integrity of game files button.
  4. Steam will verify the game's files - this process may take several minutes.
  • EA_Cade's avatar
    EA_Cade
    Icon for Community Manager rankCommunity Manager
    5 years ago
    Hi @BombasticDaPro,

    Sorry for the delay, I was out of office. If this is still occurring now, please reach out to an advisor here http://bit.ly/EA_Contact_Us so we can gather some more data from you on this to investigate.
    • BombasticDaPro's avatar
      BombasticDaPro
      5 years ago

      @EA_Cade  I shutted down all the firewalls and security programs (including windows') and now I can run the games. You can close the topic, thanks!

    • Sinek_W's avatar
      Sinek_W
      4 years ago

      I am having the same problem. I couldn't figure it out no matter what I did. I paid money for nothing, downloaded the game. EA Play hasn't worked for me at all.

About EA Play

Discuss the EA Play subscription for PC and console in this community forum, read guides, and get help with your issues.3,410 PostsLatest Activity: 3 hours ago