Hi all,
Not sure if/how/why but last night I logged into Fifa 22 and it worked for me! Hope others have similar success.
EA SPORTS FC™ TeamHello @SteveCic,
You mentioned that your trial locked with having 9 hours left and that you are no longer able to play.
Now the thing is that the trial does expire when you don't have any hours left, especially when you let it run in the background, but you're saying that that's not the case.
When you try to launch the trial, what error message do you get to see? Would you happen to have a screenshot?
As for the Battlefield 2042 Beta, I did see some issues pop up and a bunch of them have been resolved. Could you start a new thread with some more information and give me a tag?
There are too many complaints on this matter since October 1st. I'm from Brazil and I got kicked out of the game just when the clock moved to 0AM October 1st (São Paulo Time), with 5 hours still left on trial period, and was never able to get in again.
Most people still have hours left on the trial period, not being a simple case of having no time left. This is informed when you launch the game, what happens is that when you hit "Play" (or something like it), we get a message saying that the content is unavailable and that we have to buy in order to play.
The FIFA 22 Trial item on PS5 is locked (has a little locker right next the EA logo). I tried unistalling the game just to download it again, but the Trial option is just missing on PS5, so I couldn't do it.
Please check this. There is another issue, probably related to the same failure: people being unable to buy the game due to an active trial period. As I said, this is affecting a lot of EA Play clients, check the forum or Twitter for similar complaints.
Regards,
Christiano
EA SPORTS FC™ TeamAlright, let me have a look.
UPDATE
We're now investigating this and looks like it is only impacting players that try to play the FIFA 22 trial on PS4/PS5 in North America.
EA SPORTS FC™ TeamHi everyone,
We are currently investigating why the Trial appears as locked for you. We will need your PSN ID to help with the investigation, could you please share yours?
@SteveCic @chriscds80 @Spiderluke @Hernandez2994 @ATarek101 @hakim_mao @kapitanron
