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Pin3appl1's avatar
Pin3appl1
Seasoned Newcomer
4 months ago
Solved

Get to work not free anymore?

Hi all,  I have the Game pass ultimate and EA play, Sims 4 is for free and so far Get to work add on was free as well, but it’s not anymore? I logged in today and it’s not there, it says I need to b...
pc
  • EA_Solaire's avatar
    EA_Solaire
    4 months ago

    Hi all,

    Please first verify that your Xbox Ultimate membership is currently active. If your membership is active, please try launching The Sims 4 through the Xbox PC app- once you've launched through Xbox PC, you should be able to play via EA app again.

    If you still have issues once you've tried this, please let me know! 

Mage6146's avatar
Mage6146
Newcomer
4 months ago

I logged in today and the EA app deleted my entire library. When I re-downloaded the Sims 4 my add-ons were all there except Get to Work. I went through all my past receipts and couldn't find one for it. Didn't even think about EA play until after I saw someone else say GTW is included in ea play. Weird thing is I never remember signing up for EA play or habe any payments going out for it. I can't figure out what happened. 

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