Haven’t got my ea play rewards

EA help is doing nothing to solve the problem with the missing rewards. They are sending pre-generated replies and ask you to re-explain the situation after each and every communication and never offering any solutions. After months of stalling someone will ask you to try to ''clean bout'' your computer and that you should do it with a professional (...) https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/