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Abe_82's avatar
5 years ago
Solved

how to fix error 404 on ea play menu??

hi
i have this known error 404 only on ea play menu! 
i tried every answer here and on the internet nothing work!
i even tried to uninstall origin and delete everything connected to it
EVEN IF I OPEN THE PAGE FROM ANY WEB BROWSER SAME IMAGE IS SHOWING!!

it only work if i log out or if i use a vpn on Germany only!

so it has to do with my account not the app itself or that what i understand 

can any one help me fix this ?

  • Hey @Abe_82 can you try on both the Origin app and the website to see if you have the same issue?


    Can you also try on a different network to see if the 404 error continues to appear?


    Darko

16 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @rell2 is it possible to try on a different IP or use your phone as a hotspot and connect through it?

    Darko 

  • i do also have the same problem.

    First i had the problem with "anticheat" which was not starting / updating on the origin app.

    Then i read in the forum, i should use EA-app. Which i did. But the games are not showing up, but i get error 404 instead....

  • Wolverin52's avatar
    Wolverin52
    3 years ago
    @Wolverin52 now the games are showing up at least, but i dont have fifa23 in my collection. see screenshot attached
  • Wolverin52's avatar
    Wolverin52
    3 years ago

    FIFA23 no listed in collection

    If i open fifa in the menu, i get a error report as well

  • Its been 2 years since the issue was reported, but it still happens to this day.

    To fix it is simple: you gotta get to the app manager and simply shut down the "EA Background" App. Simple as that.

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