Forum Discussion

eexcitee's avatar
3 years ago

I am paying for something I don’t have access to

Ea? Wtf is going on? I have been paying 3,99€ every month for 4 months now even though I don’t have access to ea play. I checked where the transaction is from and it says ea play. But somehow I still don’t have ea play and I can’t * cancel the subscription that is non-existent. Additionally, there is no * way to get in touch with ea, WHYYYYYY???? I want a refund at its worst, because I have had enough of paying this stupid company.

3 Replies

Replies have been turned off for this discussion
  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi @eexcitee 

    It sounds like you possibly have an EA Play membership on a different EA account than the account you're currently logging in with. If you check the order history and EA Play membership tab your EA account, are you seeing a transaction for your membership there? 

  • I am having the same issue and there is no transaction there and they still take money from my bank

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hey there, 

    Since this thread is more than a year old, it will be closed to stop it from getting necro'd. 

    If you have the same or a similar issue or just want to talk about the same topic, please create a new thread. 

    Thank you. 

Featured Places

Node avatar for EA Play

EA Play

Discuss the EA Play subscription for PC and console in this community forum, read guides, and get help with your issues.Latest Activity: 15 hours ago
3,619 Posts