I can't buy EA Play Pro anymore, that didn't work error
I want to renew my subscription to Ea Play pro, but now it is just saying that didn't work let's try again, what is this?
Forum Discussion
Why does EA not want money?
I had a card that was working already, I can't renew, I tried another card, not working as well. Don't tell me EA wont accept bank cards anymore and instead only credit cards?
EA_Shepard
Community Manager
Community Manager@PeekMyBanana They haven't stopped accepting them. If your payment method(s) aren't being accepted there is a reason.
Insufficient funds
Wrong billing info on the account
Billing info on the account or bank side changed
Connection error which would give an error code
Bank - Paypal - card hold (Visa, Mastercard, American Express, etc) has denied the transaction
We denied the transaction due to some type of fraud alert
These are the most common reasons why payments fail. Once you go through these and make sure the payment is accurate and not being blocked. You have to contact support.
The forums are not the correct avenue to check these as a CM has no visibility into getting that looked at on a player's account.
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