Community ManagerI'm still not seeing it. It would be best to get an advisor to look into this. To do that, try messaging @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. Thanks!
Ok thx i will but all your services with ea play are working i have all the games and discounts its just that i cant find battlefield hardline in the ps store for free.
Community ManagerAre the other games working fine? Also, does the same thing happen if you go to the PlayStation store in a web browser and try to initiate the download there?
Yes the other games are working fine its just that one and i have tried accesing the ps store through my mobile app with the same results.
Community ManagerCan you try going through a web browser and not the mobile app? I just want to make sure that is tried first. It would be good to put your browser into desktop mode as well.
