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Issues with PayPal during subscription purchase
I'm trying to buy EA Play Pro and the only available payment method is PayPal. When I login to PayPal I can see message that the card I have linked is not available for this purchase. I contacted my ...
You may need to use another card/payment method, check the following info on PayPal payments:
There are a few common issues that could be preventing your purchase from going through:
- The name on your EA Account billing information doesn’t match the name on your PayPal account. Try updating your name so that it matches exactly.
- Your PayPal account is registered in a different country from your EA Account. Update the two so they match.
- The PayPal payment confirmation has timed out.
- There aren't enough funds in your PayPal account and no bank card is linked to it to pay the difference.
PayPal also lists payment statuses you can use to diagnose what’s going on if you’re having problems.
This info is from this page: LINK
Thanks.
