Forum Discussion

enessaktas's avatar
enessaktas
6 months ago
Solved

My ea play pro subscription was canceled without my knowledge.

My ea play pro subscription was canceled without my knowledge.It was supposed to renew on August 26th but I received a direct cancellation email. When I click on the restart subscription option, I ge...
pc
enessaktas's avatar
enessaktas
6 months ago
I also get an error when changing the payment method. There is no problem with my card. I am a banker.
enessaktas's avatar
enessaktas
6 months ago
I want to change the payment method every hour of every day, I get the please try again error.
  • EA_Poppy's avatar
    EA_Poppy
    Icon for Community Manager rankCommunity Manager
    6 months ago

    @enessaktas, in this case, you best reach out to EA support here: https://help.ea.com/en/help-home/

    An advisor can have a look at your account, and hopefully you can find the cause of the issue.

    -Poppy

About EA Play

Discuss the EA Play subscription for PC and console in this community forum, read guides, and get help with your issues.3,263 PostsLatest Activity: 10 hours ago