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MysticM0nk126's avatar
20 hours ago

EA needs to stop charging my account

Been getting a 5.99 charge monthly. None of my EA accounts even has a card on file, let alone a subscription. I tried to talk to a customer service rep, and the AI kept looping back to the same things every time. I am getting incredibly irritated that I am losing $6 a month with no way of finding out even why or how this started. 

1 Reply

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    8 hours ago

    Hey MysticM0nk126​,

    I’m really sorry to hear about this. If you’re not sure which account is being charged, you’ll need to contact EA Help so they can identify where the charges are coming from and help you stop them.

    Please use this link to reach out to the EA Help support team. If you have any trouble contacting them or run into issues along the way, feel free to let us know and we’ll do our best to guide you.

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