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gameofgokalp's avatar
2 years ago

my xbox account is linked to ea and I have xbox game pass but I cant use EA Play

my xbox account is linked to ea and I have xbox game pass but I cant use EA Play

4 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey @gameofgokalp 

    Can I ask which Xbox Game Pass plan is currently active on your account, is it Ultimate, PC or Console? I am trying to determine the platform you are playing on. 

    Tell us what happens exactly when you try to launch games included with the EA Play membership.   

  • anose98's avatar
    anose98
    2 years ago

    Hello, the same happens to me, I have GamePass Ultimate (still is active), before I can play games from EA Play, but now shows that I need suscribe

  • i have the same problem and its with game pass pc. When i click on install in the Xbox app, it redirects me to the game on ea play but over there even though i linked the xbox account to ea play it says i have to buy the game or purchase ea play.

  • sorry for my late answer ☹️ , I have game pass for PC and my EA account and xbox account are linked. When I try to download a game included with the EA Play membership, I cant download. And the app wants to buy EA Play membership from me.

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