Forum Discussion

4 years ago

Solved

No Download button on EA Desktop for EA Play games

I got an EA Play subscription via Xbox Game Pass for PC and I'm trying to install games but when I open the game pages on EA Desktop there is no download button on most of them. I was able to downloa...

EA_Darko
4 years ago
Hey all, this issue should be resolved now.

If it is not working for you can you try exiting out and relaunching Origin.

Darko

EA_Darko

Community Manager

4 years ago

Hey all, the team is aware that some users are having an issue downloading EA Play games from Gamepass on EA Desktop.

They are currently investigating and we will update you as soon as we have any additional info.

Darko

VicBoss2021

4 years ago

Hi @EA_Darko,

Thanks for the update. I appreciate the care and attention the team has been taking to solve these problems.

Hopefully, a patch will be imminent as we are all eagerly awaiting the ability to download our games through EA Play.

EA_Darko
Community Manager
4 years ago
Hey all, this issue should be resolved now.

If it is not working for you can you try exiting out and relaunching Origin.

Darko
- zenze_z_n
  4 years ago
  Thanks for the update. I'm now able to download games on EA Desktop.
  - EA_Darko
    Community Manager
    4 years ago
    That's great to hear @zenze_z_n.
    
    Darko