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zenze_z_n's avatar
zenze_z_n
5 years ago
Solved

No Download button on EA Desktop for EA Play games

I got an EA Play subscription via Xbox Game Pass for PC and I'm trying to install games but when I open the game pages on EA Desktop there is no download button on most of them. I was able to downloa...
pc
  • EA_Darko's avatar
    EA_Darko
    5 years ago

    Hey all, this issue should be resolved now.

    If it is not working for you can you try exiting out and relaunching Origin.

    Darko

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
5 years ago

Hey all, the team is aware that some users are having an issue downloading EA Play games from Gamepass on EA Desktop.

They are currently investigating and we will update you as soon as we have any additional info.


Darko 

VicBoss2021's avatar
VicBoss2021
5 years ago
Hi @EA_Darko,

Thanks for the update. I appreciate the care and attention the team has been taking to solve these problems.

Hopefully, a patch will be imminent as we are all eagerly awaiting the ability to download our games through EA Play.

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey all, this issue should be resolved now.

    If it is not working for you can you try exiting out and relaunching Origin.

    Darko

    • zenze_z_n's avatar
      zenze_z_n
      5 years ago

      Thanks for the update. I'm now able to download games on EA Desktop.

      • EA_Darko's avatar
        EA_Darko
        Icon for Community Manager rankCommunity Manager
        5 years ago

        That's great to hear @zenze_z_n.

        Darko

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