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MAVERICKDAGZ88's avatar
MAVERICKDAGZ88
New Novice
10 days ago

Not getting full access to EA Play on PS5

Hi all, I wonder if someone can help me I have been a EA Play member for a few years on my PS5 and i recently noticed that when I go to view games on my EA Play Subscription on the PS5 i only have 3 games that come up (picture attached) I have gone to my PlayStation account and my EA Play subscription looks like its linked up and I have a paid membership until next year. So i am a bit confused as to why i am only seeing 3 games when i know there are a lot more, could someone help me please? I thought it was a glitch at first but this has been 3 days now. Kind regards in advance.

7 Replies

  • biinz's avatar
    biinz
    Rising Newcomer
    2 days ago

    Same, been having the same problem with only those three exact games showing, was trying to find the fc26 trial. 

  • Hello,  have you solved the problem. I have the same problem for few days now  

  • Thank you for looking in to this for me EA_QueenBee​ I look forward to see what your findings contain as this is very strange. I have always had access to the full games list and i noticed that the games were missing 3 to 4 days ago.

     

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    10 days ago

    That's a really good question. I'll look into it for you. 🙂At least we know that the subscription itself is working properly and that you have access to the games you should.

    When did you first notice that the games were missing from this list? Have they always been gone, or has this been a recent thing?

  • Hi EA_QueenBee​,

    Thank you for your reply, if i were to go to the PlayStation store and manually type in the games from the play list then yes they do appear and yes I can download them. But why have they all of sudden disappeared from my EA Play explore list as this would be much easier to access as all the games would be under there instead of me having to manually look at what games are on the play list then manually typing them out into the PlayStation store?

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    10 days ago

    Hey MAVERICKDAGZ88​,

    Just to check, if you look for other games that are on the play list (Like Lost in Random the Star Wars Jedi series of games) do you see them there, and are you able to download them? (You can see the full Play List here.)

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