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BadFox622's avatar
3 years ago

Old account has my PSN linked, cant verify for support its me

Hello!

I recently subscribed to ea play on ps4. My PSN ID is linked to an old account I cant login to, because email no longer exists. Since its an old account, I cant verify that its mine, because I remember nothing about it. I am really worried my PSN will be forever linked to an account I cant access, and even support cant help me, because I couldn't verify that its my account. What are my options?

Thanks!

1 Reply

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey @BadFox622 for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

     

    You can contact our live support at help.ea.com.  

    To  speak with a chat or phone adviser:

    Click on your product Origin

    Then select 'PC

    Manage my Account'

    Can't log in

    Finally, you can choose to begin a chat or request a call back.

     

    Darko

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