"Payment has been made. However, my membership has not been approved
Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) 1234
Which client functionality are you experiencing this bug with? Subscription Purchase
When did this happen? (dd.mm.yy hh:mm) 27.08.2023
Summarize your bug Payment has been made. Money has been withdrawn from my card overnight. However, my membership has not been approved
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? "Payment has been made. Money has been withdrawn from my card overnight. However, my membership has not been approved.44
What happens when the bug occurs? "Payment has been made. Money has been withdrawn from my card overnight. However, my membership has not been approved.445
What do you expect to see? "Payment has been made. Money has been withdrawn from my card overnight. However, my membership has not been approved.667
"Payment has been made. Money has been withdrawn from my card overnight. However, my membership has not been approved.
If it's showing as failed, but you were still charged, you'll need to contact your bank, as a failed charge means we've not received the funds for this purchase. Please reach out to your bank so they can investigate this further and see what's happened with this payment.
