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EA_Solaire
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2 years ago

Re: ea play double charged

Hi there @ghitsum 

Have you got two separate memberships for both Steam and the EA app? If you do, live support will need to look over your billing details and see why you were double-charged. If you have two memberships, they can help get one of those cancelled as we as looking into a refund for that extra charge.

Please reach out to live support for more help on this from the site here: https://help.ea.com/en/help/faq/using-ea-help/ 

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