Community Manager

Re: EA play refund possible?

Hi @Yeos_Man,

The categories available are limited somewhat. There isn't a refund category to select there as refunds aren't available for EA Play subscriptions aside from the rare exception. For now, select an option like 'Orders' or 'Manage my membership' and when speaking to the agent provide additional context. The agent will then review your case to see if you meet the criteria for a refund.

- EA_Lanna

3 Replies

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Yeos_Man
4 years ago
Thanks.
Yeos_Man
4 years ago
Quick update: i got the refund! Thank you for your help.
Oh and also how do i make it so the payment for the membership isn't recurring?
1owlh00d
1 year ago
Hello, I need help getting a refund, I accidentally bought the membership when trying to buy a game and it was the only money I had left
MissCoopette
Rising Novice
1 month ago
Did you ever get one? Looks like EA has a systemic issue, they have shown multiple times they don't care about customers.