Re: EA play refund possible?

Hi @Yeos_Man,

The categories available are limited somewhat. There isn't a refund category to select there as refunds aren't available for EA Play subscriptions aside from the rare exception. For now, select an option like 'Orders' or 'Manage my membership' and when speaking to the agent provide additional context. The agent will then review your case to see if you meet the criteria for a refund.

- EA_Lanna