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EA_Lanna
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2 years ago

Re: Getting billed even though I cancelled EA Play Pro

Hi @Kaelith1988,

Hmmm between no order history record and no emails, it suggests you may have a second EA account registered to a different email. Can you check your other emails please just in case? It will be difficult for the support team to locate your account to help without that information.

- EA_Lanna
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