Community ManagerHey all, our membership is available on each platform for $4.99, or regional equivalent. There is no cross platform subscription at this time. As such if you wish to use EA Play on different platforms then you will need an active membership on each.
Darko
I'm not asking about a cross-platform subscription, I just want to receive my member benefits on the platform I paid for. My EA account doesn't seem to know I have EA play on PlayStation, and I am not receiving any of my benefits through console login.
We aren't trying to use EA play on other platforms. We bought EA play through the PlayStation store - no we are playing Fifa 23 on PlayStation and are not receiving any of the rewards associated with having EA play. Also when I login to my EA account it says that I do not have EA play active even though I am paying for it.
Community ManagerThat's correct @dragonxbard
Darko
@EA_Darko wrote:That's correct @dragonxbard
Darko
Então espero estarem com uma boa equipe jurídica, pois como divulgado pela plataforma EA PLAY, PSN, STEAM, XBOX. Estão fazendo propaganda enganosa, pois deixa bem específico que na contratação EA PLAY pode usar vinculando em outras plataformas digitais.
I'm having a problem where I purchased EA play FOR PLAYSTATION 5 and it's saying ON MY PLAYSTATION 5 that I don't have ea play membership.
I literally just bought playstation plus, because that was the first error message, and then the second error message sends me to can't-connect html website, saying I need EA Play membership for UFC 5.
So fine, I plunk down another 30 dollars for 12 months to EA play for Playstation 5, my PS5 console immediately popups up with WELCOME TO EA PLAY, but yet I STILL CAN'T PLAY UFC 5 online ranked or online career, after restarting my playstation over and over, and relogging into to everything.
What the hell is going on with this rip off? If I can't get support about this, I'm going to start taking camera shots and submitting a credit card chargeback. This is unbelievable.
Ryan
I had to restart my playstation 3 or 4 times. nbd. Holy cow.
Community ManagerHey all, have you spoken with PSN support about these issues with their system?
Darko
