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BadBatpig1's avatar
BadBatpig1
3 years ago
Solved

PlayStation EA Play subscription not registering on linked EA account

I have an EA Play subscription purchased through the PlayStation store (on PS5), but for some reason when I look at my linked EA profile it says I do not have an active EA Play subscription associate...
console
  • EA_Darko's avatar
    EA_Darko
    3 years ago

    Hey all, our membership is available on each platform for $4.99, or regional equivalent. There is no cross platform subscription at this time. As such if you wish to use EA Play on different platforms then you will need an active membership on each.

    Darko

dragonxbard's avatar
dragonxbard
2 years ago
@EA_Darko Are you saying that if I want to access my EA play membership on my PC I have to sign up again? Even though I have an active EA play membership that is linked to my PS4?
  • CynMell's avatar
    CynMell
    2 years ago
    @EA_Darko wrote:

    That's correct @dragonxbard 

    Darko

    Então espero estarem com uma boa equipe jurídica, pois como divulgado pela plataforma EA PLAY, PSN, STEAM, XBOX. Estão fazendo propaganda enganosa, pois deixa bem específico que na contratação EA PLAY pode usar vinculando em outras plataformas digitais.

  • ActionmodeJesus's avatar
    ActionmodeJesus
    2 years ago

    I'm having a problem where I purchased EA play FOR PLAYSTATION 5 and it's saying ON MY PLAYSTATION 5 that I don't have ea play membership.

    I literally just bought playstation plus, because that was the first error message, and then the second error message sends me to can't-connect html website, saying I need EA Play membership for UFC 5.

    So fine, I plunk down another 30 dollars for 12 months to EA play for Playstation 5, my PS5 console immediately popups up with WELCOME TO EA PLAY, but yet I STILL CAN'T PLAY UFC 5 online ranked or online career, after restarting my playstation over and over, and relogging into to everything. 

    What the hell is going on with this rip off? If I can't get support about this, I'm going to start taking camera shots and submitting a credit card chargeback.  This is unbelievable.

    Ryan

    • ActionmodeJesus's avatar
      ActionmodeJesus
      2 years ago

      I had to restart my playstation 3 or 4 times.  nbd.  Holy cow.

      • EA_Darko's avatar
        EA_Darko
        Icon for Community Manager rankCommunity Manager
        2 years ago

        Hey all, have you spoken with PSN support about these issues with their system?

        Darko

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