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xoinx9alpv3l's avatar
xoinx9alpv3l
3 years ago

Unable to download EA Play games on PS4/PS5

hello! im on PS5 in Turkey. Buy EA play and try to download it takes two (because everywhere on WEB they said full game include in subscription), but I can't do this. PS Store have just 1 option...
console
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago
@0RBITT If you search on the console store does the base game show an option to download?
0RBITT's avatar
0RBITT
3 years ago

Nope, just the option to buy It, like the app as imagens show.

As I said before, Sims 4 and Battlefield 1 are the only games that I can't download for "free" with the EA Play.

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago
    @0RBITT Can you try to restore your console license then restart the console and check if this continues?
    • 0RBITT's avatar
      0RBITT
      3 years ago

      I did restore game licenses last week to try and fix the problem, and did It again just now. I still don't have the download button, just the option to buy the game.

      • EA_Illium's avatar
        EA_Illium
        Icon for EA Staff (Retired) rankEA Staff (Retired)
        3 years ago
        @0RBITT Thanks for checking I am sharing this with the team to be aware of, to confirm you are on a PS4 and not a PS5?

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